Privacy Policy

Overview

In order to operate, Glossgate, the data controller, must ask you to provide information about yourself and, if you choose to pay by credit or debit card, information about that. By consenting to, and agreeing the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in the manner set out in the Privacy Policy. This Privacy Policy describes the information we collect and how we use that information. We will not sell or rent your personally identifiable information or a list of our customers to third parties.

Information we collect

To rent a machine you must provide your name, address, phone number and e-mail address (if you have one). This information will be retained securely by us in order to provide a service to you.  It will not be passed to any third parties.

If you choose to pay by credit or debit card we will ask for your details by phone and use them for that one transaction only.   Paypal will be used to process the transaction.   This information will not be retained by us.  You can also use our website to make a credit or debit card or paypal payment. These payments will be made via the Paypal website and are subject to the Paypal privacy policy.

Correspondence

If you send us correspondence, including e-mails, texts, faxes or messages via our website we will retain this information in the records of your account. This is to keep records of our relationship with you.  We will not share this information with any third party.

We will not correspond with you regularly but may when necessary, for example, if your account is in arrears or if we wish to increase rentals prices. This may be by letter, e-mail, text or phone. You do not have a choice about whether to receive these communications.

Changing your Information

If you think any of the information we hold about you is incorrect please phone us and we will amend it.

Information Security

Any information we hold is held on one computer and backed up.  This information can only be accessed by directors of Glossgate Ltd and is protected by passwords and firewalls.